Carpets make a home warm and comfortable. They provide a soft surface for you to rest your feet. There is nothing like lying down on the carpet after a long day at work.

A regular cleaning will help your carpet maintain its beauty and texture. Guests, pets, children and minor accidents can lead to stains on your carpeted floors.

A good carpet cleaning company will be able to remove spots and stains. Experts can revive an older carpet by using special equipment and processes. When they are through, your old carpet will feel bright and fluffy all over again.

Here are some things to keep in mind when selecting a carpet cleaner:

PROFESSIONAL STAFF

The appearance and demeanor of the floor-cleaning company will tell you a lot about the quality of their services. Because there are few regulations on cleaning businesses, the professionalism of each company can vary widely.

It is essential to find a company that does honest, quality work. After all, you will be bringing them into your home, so ask the company questions before hiring them.

Request proof of their insurance coverage. If the company doesn't have insurance, you could be responsible for any injuries or damage that occurs while they work inside your home.

Inquire about whether the company has its own employees or subcontracts cleanings to other providers. Talk to them about their backgrounds and any special certifications they have in their industry.

CLEANING PROCESS

There are numerous processes to clean carpets. Chemicals, water, steam and other heavy-duty equipment could all be used.

Ask them about their methods. You should understand why they prefer one process over another, and why it is best for your home.

If you have children or pets, verify that the chemicals are safe for them. If you are allergic to certain chemicals, be sure to check that they are not using anything that would be harmful.

HAPPY CUSTOMERS

When you speak to cleaning companies, ask them for references from previous customers. Most people are happy to tell you when they've received satisfactory services.

You can also ask people in your social network about carpet cleaning companies. If they have found a great service, ask for the contact information and get a quote for your own home.

You can also search online for information about what to expect. Look at review websites to see what customers have said about each business. Of course, maintain a level of skepticism about anything you read. Even the best cleaners will leave a customer dissatisfied, so one person's rant isn't necessarily a reflection of what you could expect.

If possible, contact the Better Business Bureau to see whether there have been any complaints filed about a business and how they were resolved.

PROTECTION POLICIES

Cleaning companies should have policies in place for protecting your home and guaranteeing their work. If spots return or if you are unhappy with the results, they should send someone back to clean your carpets again at no charge. High-quality companies guarantee their work for a period of time.

If the prospective cleaning company gives a guarantee, it is a good indication of their sound business practices. When you find a company with warrantees and a spotless reputation, you know you have found a good carpet cleaner.

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