GLENS FALLS -- An international telecommunications company appears to have closed its local office unexpectedly.

Colwell & Salmon operates call centers in Glens Falls, Albany, Michigan and India; it employs about 65 people between its two New York locations.

On Tuesday afternoon, the company's suite at Monument Square on Glen Street was unoccupied. Chairs were pushed to the center of the room, desks were clear of personal effects and telecommunications cables were bundled on the floor.

A Colwell employee who spoke on condition of anonymity, out of hopes the company might resume operations, said workers were sent home on Nov. 8 after being told the Internet connection had malfunctioned.

After a couple of days, employees learned the company's three other offices in Albany, Michigan and India had closed with a similar explanation the same day, the worker said.

Some learned shortly thereafter that their most recent paychecks had bounced, and they were told Friday to come into the office to remove their personal belongings, according to the employee.

State Department of Labor spokeswoman Jean Genovese said no claims of unpaid wages had been filed as of Tuesday evening, but the department did receive an unspecified call from a Colwell & Salmon employee.

While she couldn't confirm the layoffs, Genovese said the state is attempting to reach Colwell & Salmon to "see if it can be of assistance."

In the meantime, she added, "If someone has not been paid, they should contact our office to file a claim."

Colwell & Salmon officials could not be reached this week. Every U.S. office or toll-free number listed on the firm's website was disconnected or went unanswered.

The owner of Monument Square in Glens Falls, Bruce Levinsky, would not comment on his lease with Colwell & Salmon. He deferred questions about the operations to the business.

"We are still waiting to receive some information from our inquiries," he said.

Colwell & Salmon received a $1.3 million tax credit from Michigan in January for the expansion of a call center in that state, according to the Michigan governor's office. The project was expected to cost $4.9 million and create 502 jobs.

It could not be determined as of Tuesday afternoon whether that project went forward.

Staff writer Don Lehman contributed to this report.


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